1 to 1 Car Seat Crashed Exchange



Started 2020, Apple Baby House is offering 1-to-1 Crashed Exchange Programs to all customers who own Car seats.

Only Special for Apple Baby House's MEMBER & purchase in Apple Baby House


Customer is required to prepare and provide the following proof of accident and contact Apple Baby House within 14 working days:

1.     Photos of the car accident
2.     Police report
3.     Sales receipt / Warranty Registration
4.     Crashed car seat

All documents and crashed car seat shall be sent to:

Apple Baby House Sdn Bhd
No.97B Lorong Perak 4,
Kawasan Perindustrian Mergong,
05150 Alor Setar, Kedah.

Contact us:
applebabyhouse@gmail.com / cs.applebabyhosue@gmail.com

Terms & Conditions:
·       The exchange program is only applicable to all car seat brands under Apple Baby House Sdn Bhd only.

·       The exchange program is limited to ONE TIME entitlement, from the sales date.

·       The exchange of car seat shall not exceed more than 14 days from police report date.

·       The replacement car seat will be issued out within 7 days upon receiving date.

·       The replacement car seat will be the frame of the car seat only, fabric not included. Fabric will be using customer’s existing car seat fabric.

·       Walk in customer has to keep the Crashed car seat in Outlet,  will be proceed within 14 days.

·       Outstation customer has to bear the cost of postage for both ways.

·       For discontinued car seat model, an equivalent value car seat will be issued.  

·       Apple Baby House reserves the rights to change, amend, cancel or remove the 1-to-1 Crashed Exchange Program at any time without prior notice. 


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